Procedure for servicing corporate clients:
Frequently asked Questions:
• The display or part of the display does not respond or does not always respond to touch.
• The display is responsive even without being touched.
• Clicking or crackling noises are heard that are intensified in noisy environments, while exercising or talking on the phone.
• The active noise canceling system does not work properly: low frequencies are cut out or background sounds are amplified, such as from the street or from an airplane in flight.
• The case with battery does not charge or charges intermittently when connected to a power source.
• The case with battery does not charge the iPhone or charges intermittently.